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Store Seasonal Employee
Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-90652679

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Store Seasonal Employee

Job Description:**

General Description/Purpose

The primary function of the Customer Service Associate (CSA) is to assist customers with all of their shopping needs. This includes assisting

customers in the selection, demonstration, preparation and loading of merchandise. The CSA is required to respond to customer inquiries

and support them throughout their shopping experience including promoting customer loyalty plans and/or extended

protection/replacement plans where appropriate. The CSA is also responsible for maintaining a safe and secure work environment by

conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security

risks. Lastly, the CSA is responsible for completing all other duties as assigned.

Work Schedule

Requires morning, afternoon, and evening availability any day of the week. Required to work a Corporate schedule determined by Staffing

Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day

require advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours

per week, respectively; more hours may be required based on the needs of the store. (Individuals in the CSA V role are required to work FT

hours on the sales floor.)


This position reports to a Service or Support Manager and does not have direct reports.

Essential Knowledge, Skills, and Abilities

**Acting with Honor and Character:** Integrity and Ethics

**Administrative Ability:** Computer Use

**Arithmetic Computation:** Arithmetic Computation

**Basic Equipment Use/Assembly:** Department Equipment and Systems Use in Assigned Area(s); Equipment Operations; Handheld Devices

**Being Organizationally Savvy:** Organizational and Department Knowledge

**Communicating Effectively:** English Language Proficiency; Telephone Etiquette; Verbal Communication

**Conscientiousness/Inspection/Detail Orientation:** Attention to Detail; Dependability

**Customer Service:** Customer Need Identification (Curiosity); Customer Service Orientation

**Decision Making:** Decision-Making; Problem Solving

**Demonstrating Personal Flexibility:** Adaptability/Flexibility; Learning; Stress Tolerance

**Focusing on the Bottom Line:** Accountability; Initiative

**General Product or Service Knowledge:** Demonstration; Department Merchandise in Assigned Area(s); General Product and Service Knowledge

**Getting Organized:** Multi-Tasking; Time Management

**Inspiring Others:** Influence

**Keeping on Point:** Sense of Urgency

**Loss Prevention:** Inventory Control

**Managing Diverse Relationships:** Diversity Awareness

**Policies & Procedures:** Lowe's Policies and Procedures; Lowe's Safety and Loss Prevention Policies and Procedures; Return and Exchange Policies

**Power Equipment:** Powered Equipment

**Quality Awareness:** Quality Awareness

**Reading Comprehension:** Reading Comprehe

**Job ID:** 1410921BR

**Line of Business:** Store

**Job Category:** Customer Service

**Department:** 0102 - Outside Lawn & Garden

**Employment Type I:** Temporary

**Employment Type II:** Full-Time

**Location #:** 1136

**Location Name:** Clinton, MD

**City:** Clinton

**State:** MD

**EEO Statement:**

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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